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DLS Hosted PBX Roadmap

This roadmap is designed for IT planners, Value Added Resellers and others who are considering DLS Hosted PBX Service as means for business communications. It outlines the services presently available and planned through the end of the year 2015, beginning of 2016. This roadmap is an overview of features used by our development team for planning purposes. This information should not be construed as a guarantee or contract that a particular feature will be added to a particular release of the DLS Hosted PBX service or that such a release will occur on the date indicated.

Introduction

DLS Hosted PBX is a cloud-based Unified Communication service developed for general business operations and call centers. The service is positioned to offer maximum price-performance benefit in a maturing hosted business VoIP marketplace. Our development objectives are to keep DLS Hosted PBX:

  • Feature Rich
  • Integrated with common business applications
  • Adaptable through application integration capabilities
  • Cost Effective to both: end users and Value Added Resellers
  • Evolutionary

DLS Hosted PBX service has been in development since 2004. In the March of 2011, DLS announced the 3.2 release of the DLS Hosted PBX Service. Standard service tiers include target clients with needs ranging up to 500 handsets. DLS Hosted PBX Software development model employs following release management labels:

  • Code Branches for major Hosted PBX Service releases requiring service engine changes (version increments should be X.0.0)
  • New Feature Additions within the same service engine (version increments 1.X.0)
  • Labels for bug fixes and patches in the current release (version increments should be 1.0.X)
Release Notes for Prior Versions

Product Priorities for 2016

  • Release Hosted PBX 5.2 and 5.3 in 2016 calendar year
  • Overhaul and Simplify Management Interface
  • Implement shortcode SMS and event scheduling
  • Integrate with VTiger CRM
  • Integration with Skype for Business
  • Webconferencing with file and screen sharing
  • Cloud Storage Connector for Audio Recordings

Roadmap

DLS Hosted PBX version 5.2 – Planned Release April, 2016 (currently in development stage)

  • Add Reporting API
  • Conference call calendar invitations
  • Make PBX Interface responsive and mobile device compatible, add support for Safari browser
  • Improve formatting of user manual and in-line help elements of web forms
  • Standardize interface elements: tables, forms, buttons
  • Update call recording permissions to bring it in line with the rest of the system
  • Add more comprehensive white labeling features to improve rebranding
  • Allow dial-in users to log in as remote queue agents
  • Create default user templates for each PBX tenant
  • Phase out TAPI mechanism for Outlook click-to-dial function
  • Improve 911 profile update handling
  • Add feature code to prevent queue agent from taking calls temporarily (agent pausing)
  • Add conference recording retention options
  • Security enhancements
  • Scheduled configuration backup snapshots
  • Introduce individual customizable login page for each tenant
  • Display invalid extensions in login log
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