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Resources

Websites

VOIPtroubleshooter.com Online Diagnostic Tools for Network Managers
VoIPmechanic.com Help and tutorials on VoIP and how-to information on installations and fixing problems.

Books

VoIP Performance Management and Optimization
By: Adeel Ahmed – CCIE No. 4574; Habib Madani; Talal Siddiqui – CCIE No. 4280
Publisher: Cisco Press
Publication Date: 29-JUL-2010
Insert Date: 08-MAR-2009
VoIP Performance Management and Optimization
Switching to VoIP
By: Theodore Wallingford
Publisher: O’Reilly Media, Inc.
Publication Date: 30-JUN-2005
Insert Date: 31-AUG-2005
Switching to VoIP
Practical VoIP Security
By: Larry Chaffin; Jan Kanclirz, Jr.; Thomas Porter; Choon Shim; Andy Zmolek
Publisher: Syngress
Publication Date: 30-MAR-2006
Insert Date: 01-JUN-2006
Practical VoIP Security
Securing VoIP Networks: Threats, Vulnerabilities, and Countermeasures
By: Peter Thermos; Ari Takanen
Publisher: Addison-Wesley Professional
Publication Date: 01-AUG-2007
Insert Date: 15-JUL-2007
Securing VoIP Networks
SOHO Networking: A Guide to Installing a Small-Office/Home-Office Network
By: Pete Moulton
Publisher: Prentice Hall
Publication Date: 04-OCT-2002
Insert Date: 18-JUL-2003
SOHO Networking: A Guide to Installing a Small-Office/Home-Office Network
Telecommunications Essentials, 2nd Edition: The Complete Global Source
By: Lillian Goleniewski; Kitty Wilson Jarrett
Publisher: Addison-Wesley Professional
Publication Date: 10-OCT-2006
Insert Date: 29-OCT-2006
Telecommunications Essentials, Second Edition: The Complete Global Source

DLS Hosted PBX Service Requirements

Network Hardware
Network Hardware PDF
Network Performance
Network Performance PDF
Service Specifications
Service Specifications PDF
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