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Business VoIP

Privacy Concerns, Medical Information Breaches and Choosing a Secure VoIP Provider

When you’re picking an IP telephony provider security needs to sit at the top of your list of concerns, and this is doubly true if you’re going to be signing up for a full remote-hosted networking solution, including any sort of cloud storage. Every organization needs to be extremely concerned about network security, yet organizations in certain fields need to be even more concerned with security ...
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Can Your IT Department Handle the Switch to VoIP on Their Own? (Pt 2)

While the desire to physically own and control the technology utilized in your organization’s telephony system is understandable it isn’t particularly easy to dismantle. The fact of the matter is it’s better to focus your organization’s space, resources and attention on the work your employees perform and not on optimizing and maintaining the infrastructure that keeps the lights on and the phone l...
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Just How Big Will VoIP Market Grow? (Part 1)

We’ve all heard the reports that business VoIP is projected to grow massively over the next couple of years. We’ve all heard predictions that the VoIP market is going to be extremely exciting throughout the rest of this decade. We’ve all heard that VoIP is the future of telephony, for both enterprise markets and the private sphere. But most of the predictions are extremely vague. Thankfully we’re ...
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How the Demand for Mobile VoIP Changes Business VoIP Market

The increased demand for mobile VoIP is changing the forecast for the global business VoIP market over the next six years.  According to Global Industry Analysts Inc., a worldwide business strategy and market intelligence source, global business VoIP is being influenced by two factors which include the rapid acceptance of VoIP by businesses around the globe and the increased demand for mobile Vo...
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VoIP Bandwidth: Quality vs. Quantity

Digital leased lines are no longer the favorites of bandwidth-hungry businesses. As many alternative sources of affordable Internet bandwidth became available, dedicated point-to-point leased lines begun to fall out of favor with many small businesses. Their relatively high cost, by today’s standards, per megabit of bandwidth make them unattractive in comparison to the generous shared bandwidth of...
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Is Efficient Technical Support a Good Thing ?

When it comes to choosing a business voice service provider, one of the most important factors to consider is quality of customer service and technical support they deliver. Most customers, be they commercial or residential, consider customer support a core value of a technology business. This perception, however, is frequently overlooked by technology juggernauts which focus on technical su...
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Launching VARs and ISVs into a VoIP Cloud

If memory serves me correctly, five years ago, we used to position VoIP versus traditional PSTN-based dialtone. Then came the hosted concept and theme focus has turned to an on-premise VoIP versus Hosted VoIP. Today we are seeing hosted PBX service providers beginning to further differentiate themselves by targeting niche vertical markets by building on their application integration capabilities...
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