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Messaging

In the Event of Emergency: Dial V-o-I-P for VoIP

Mainland Florida and the Florida Keys Brew a Storm. As summer officially winds down, people in the Northeast are trying to soak in the tailwinds of the last-minute sun, with September nearing its end. For stragglers who may have missed out on the seasonal sunbursts of July and August, this means heading to the nearest tanning salon before the leaves of autumn begin to fall. For many businesses th...
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SMS a Vital Tool for Customer Service

Short message services (SMS), or business text messaging, is one of the best ways to communicate with customers and employees that provides personal, instantaneous access. Your customers are using mobile devices for business and personal communication in an increasingly virtual work environment, one where purchasing decisions are heavily influenced by SMS communication. Likewise, simple text mess...
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Winning Campaigns with Hosted PBX

polical campaigns and hosted PBX platforms
Wars are won through effective communication and managing logistics. Political campaigns are no different. Effective campaign managers, like generals, must have an ability to rally staff to execute on an established plan with a central goal in mind. While political campaign battles are waged with words, the technology used should be just as cutting edge and tactical as modern warfare and that mean...
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DLS Adds Value with MarySaysItAll Voice Services

Mary Koss photo voice talent agency
DLS Internet Services (DLS) announces a partnership agreement with premier voice talent, Mary Koss, owner and principal talent of MarySaysItAllTM audio services, to provide digital voice recording services to our Hosted PBX customers. MarySaysItAllTM is an independent voice contractor specializing in digitally recorded vocal marketing for businesses, including website greetings, mobile app voic...
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Is There Value in SMS Text Messaging From a Desk Phone?

There is one area of popular communication desktop telephony devices have not adopted whose future is uncertain, and that’s the potential for SMS text messaging on a desktop phone. Is this something we’re going to see or use in the future? Here’s an even better question- is this something we would even want to see in the future? (more…)
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